11 Digital Transformation Goals and Challenges that need to be addressed
- Each citizen has a digitized identity, electronic identification, and authentication that can be implemented in a simple, convenient, reliable and affordable way.
- Every citizen will live in a secured social environment and with individual privacy according to the law
- Each citizen will have access to digital medical records. Each medical facility has the ability to implement remote consultant and treatment, file online medical records, issue online prescriptions, and support cashless payments.
- Citizens of working age will have access to various employment opportunities. Every citizen will have access to MOOC (Massive Open Online Course) personalized online courses to enhance learners’ experiences. MOOC courses will help to advance the digital world, bringing the fruits of technology to even the most remote areas of the country.
- Every student will have access to digital academic transcripts. Educational facilities can implement an advanced teaching model to maximize learners’ experiences and to encourage the creation of more advanced educational models.
- Farmers can incorporate technology into the production process to enhance the efficiency of the production line, reducing dependency on the middle level of production and distribution to consumers.
- Businesses can send and receive e-invoices easily and file tax through an online government platform.
- Each business enterprise, regardless of size, can easily learn and take advantage of the use of digital technology platforms in advancing production processes.
- Immigration procedures in and out of the country are reliable, secure, and less time-consuming with the help of technical assistance that belongs to 03 best countries in South East Asia.
- The flow of exports and imports are regulated and monitored through an online platform for increased efficiency, especially in terms of customs procedures that belong to 03 best countries in South East Asia.
- Each expressway is deployed with an intelligent traffic management system for minimizing congestions. For instance, automated toll stations allow drivers to go cashless and pass through the lane in an efficient manner using a payment system readily installed on the vehicles. The automated, efficient toll system will reduce the logistics cost of toll collection and congestion.
VIETTEL’S CHALLENGES
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Challenges |
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Technology solutions/ applications in the Medical field; |
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Technology solutions/ applications in the Education field |
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Technology solutions/ applications in the Finance - Banking field |
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4 |
Technology solutions/ applications in the Agriculture field |
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Technology solutions/ applications in the Transport and Logistics field |
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6 |
Technology solutions/ applications in the Energy field |
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Technology solutions/ applications in the Natural resources and Environment |
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8 |
Technology solutions/ applications in Industrial Production |
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9 |
Technology solutions/ applications in the Entertainment or Utilities: Game, Music, Video, News, Multimedia and Utilities, Social Networks; |
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10 |
Technology solutions/ applications in Enterprise Management |
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11 |
General challenges for fields/industry below: Security Medical Industrial Agriculture Transportation and Logistics |
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CHALLENGES THAT THE GOVERNMENT NEEDS TO ADDRESS
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NO. |
Field/Industry |
Challenges |
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1 |
Education |
Child Protection against cyberbullying Description: Having access to smart electronic devices at an early age expose children to the risks and downsides of the Internet. Parents have the needs to monitor children’s behavior when using electronic devices such as web filterings and time limit, etc The solution will work on the current mobile operating systems |
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2 |
Natural Resources & Environment |
Environmental Monitoring Description The monitoring system includes monitoring buoys and professional processing software. The cost of solutions from international companies is currently quite expensive, preventing Vietnamese farmers from being widely used. The cost of foreign environment monitoring system is quite expensive. For example, the current cost for a shrimp farming monitoring buoy according to the current survey is about 4 billion. The scale of Vietnam's market is large, in the seafood sector alone, the demand is about 5,000 buoys. The challenge is to an environmental monitoring solution solving problems that Vietnamese farmers are facing with a lower cost compared to solutions from international companies. |
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3 |
Agriculture |
Tracing the origins of agricultural products |
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4 |
Enterprise Management |
Secure and reliable document authentication Description Nowadays, people have the demand to upload important files and documents on mobile devices instead of hard copies (for instance: documents, certificates, vaccination records, etc) Agencies and organizations that issue hard copy documents can also provide and verify certificates. Users can store this certificate to their smart mobile device, which can easily be verified by third parties for accuracy. The solution is to use blockchain/passcode and/or asymmetric cryptography to solve the problem |
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5 |
Reducing tax fraud using invoices Description Currently, all businesses must use electronic invoices in their transactions. However, the actual implementation still has many shortcomings. For example, there is no monitoring and handling system, especially with e-commerce platforms, advertising platforms, and sharing economy platforms. There are two common types of tax fraud including value added tax fraud and corporate income tax fraud. The challenge is to design a solution for tax management, electronic invoices monitoring and issuance linked to all transactions on the Internet that is capable of automatic analysis and issuing warnings related to tax fraud/financial risks |
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6 |
Digital transformation with the on-site personnel Description Gartner first introduced the iBPMS concept in 2012. iBPMS now is in the development stage as it is a platform that allows organizations to proactively implement their digital transformation with specific actions, which can be performed by on-site personnel. When organizations have realized the importance of digital transformation, their on-site personnel will be the best and most practical factor in implementing the digital transformation process. As organizations realize the importance of digital transformation, they will start to develop policies promoting digital transformation, where the last factor they need is technological abilities. iBPMS provides a cloud-based platform combined with low-code tools, which will be the last puzzle piece for an organization to start its digital transformation process. |
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7 |
Sign electronic contracts using digital signature Description To promote electronic contracts, the solution needs to ensure private information, in which the service provider does not know the contract’s content. Meanwhile, there is a certificate of the service provider organization including digital signatures and timestamp => proof of the validity of the contract (signed "at the same time" as the last party to the contract ). |
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8 |
Data labeling platform which promotes the development of artificial intelligence in Vietnam |
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9 |
Images processing (satellite images or drones) to detect violations of the law (for example: illegal sand mining or improper construction) |
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10 |
Online voting Description Agencies and enterprises have the need to vote electing the council, shareholders, .... especially when members are located in numerous locations. The challenge is online election solution that uses the Blind Signing to solve the secret ballot request and the request of the Vote Counting Council |
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